TV Bed FAQ's
TV Bed FAQ's
Q: Is the TV included with the bed/ottoman
A: Yes
Q: Is the TV LCD or Plasma
A: All the models are LCD (liquid crystal display)
Q: Can I upgrade to a larger TV
A: Yes you can if the option is available
Q: What is the maximum TV size (if available)
A: 32 inch
Q: Can I use my current LCD/Plasma
A: No, the beds are specifically designed around the chosen model
Q: Can I change my TV brand option
A: No, afraid not
Q: Does the TV & Bed come with a warranty
A: Yes, 1 year on TV a 3 years on the bed (1 year on Madison TV Bed)
Q: Does the bed include a mattress
A: Yes and you have a choice of three types and a discounted mattress with the Madison
Q: What can the beds be covered in
A: You can choose between a fabric, faux suede & leather (dark brown, ivory & black leather with the Madison)
Q: Does the price include delivery
A: Yes the price includes delivery to mainland UK
Q: Can I have a special size made
A: Yes on application
Q: Can I specify a delivery date
A: Yes
Q: Does the bed come cable ready to plug and go
A: Yes, the bed comes with 1 x coaxial, 1 x scart & 1 x hdmi lead
Q: Can I add a DVD
A: Yes, you can purchase a DVD if available at time of purchase or use your own. You must use a Loewe DVD with a Loewe TV. The Loewe DVD can be operated through the TV with the remote control
Q: Can I add a Sky or a digital receiver
A: Yes and connections/wiring will be needed
Q: Can I use a Sky Mouse to operate the Sky receiver
A: No, we do not recommend this
Q: Can I have the storage compartment situated on the opposite side than the normal specifiction
A: Yes at charge of £95.00
Q: Where should the electric and aerial points be situated
A: At the head of the bed
Q: How is the bed delivered
A: the bed is delivered in sections in heavy duty boxes
Q: Can I change my preference once in production
A: No as they are all hand made to order
Q: When must the order be paid for
A: At time of order by credit/debit card, cheque, bank transfer or cash
Q: Will I receive a written confirmation
A: Yes, instantly if ordered online and you will receive written confirmation the very next business day
Q: Will I be kept up to date with the progress of my order
A: Yes, by the person who confirmed your order
Q: Can I purchase a bed side table/cabinet
A: No not at the moment
Q: Do all the beds have side compartments
A: Yes, however the New York & Madison TV bed is left open. Other models have a motorised cover
Q: Can the side compartment be on the left or right
A: Yes on request
Q: What type of base is used
A: A beech slatted base is used
Q: Is the base suitable for all mattresses
A: Yes the base is suitable for most mattresses and increases air circulation
Q: Can I have choose an adjustable base in order to raise my lying position
A: Yes you can choose to have a fixed or adjustable mechanism (fixed only with the Madison)
Q: Is the adjustable mechanism 2 units
A: Yes all adjustable mechanisms are in 2 parts for independent movement
Q: Can the adjustable mechanism be operated with one remote
A: Yes a mono remote can be used to move both bases at the same time
Q: What is the voltage
A: UK 240V
Q: What mattress does the 50% Madison discount apply to
A: Any in the Nest mattress section. Simply take this option and contact us in the next 7 days and we will apply 50% discount to ANY mattress in the Nest Mattress Section and deliver it along with your bed.
Q: When will I be contacted for my final payment when I have paid 25% deposit on the New York 'Madison'
A: Approximately 1 week before delivery
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